The Volunteering Experience from a Standard Chartered Bank employee
I learned about Peek Foundation when they won SIB Innovation Fund grant. I knew their organisation has just been formed (from their application) and on our catch up with them I learned about interesting set up between Trust and commercial company they combined in order to get their social enterprise going.
I saw opportunity to offer my help with financial advice on their set up as part of the SCB’s employee volunteering scheme. They accepted the help immediately as they didn’t have in house accountant and idea of having one, for free of charge, seemed as a great opportunity for them.
We arranged a meeting at the bank where they shared their cash flow and budget (prepared some time ago) which we analysed together. This session was used to explain how they can manage the cash flow and the budget themselves, until they recruit accountant. I learned a lot about their organisation, the products they are developing, their funding structure and relationship between the commercial company and the trust.
I thoroughly enjoyed the session as I was teaching adults how to manage their organisational finances. My help was genuinely appreciated, they said they learned a lot on how to simplify something quite complex as funding / spending plans, and got confident how to keep both organisations going until the permanent accountant was recruited.
If I have opportunity, I would definitely do similar type of skills based volunteering as I felt my help was greatly appreciated, and will definitely be used in their day to day management.
Standard Chartered Bank
Employees from the SCB IT department volunteered to develop a patient management system (database). The database was unveiled on the 21st of August during a training where the eye unit coordinators and ophthalmologists participated. The session allowed for comments and recommendations to improve the system. The unit coordinators were tasked to practice data entry while the system was being upgraded.
The second phase of the database training took place during the 1st week of October. The system allows the units to generate queries and reports based on the units’ requirements and is expected to strengthen the patient referral system from the provinces to SKH. The database was installed during the training by the SCB IT staff on the lap-tops used by the coordinators in the three eye units.
The unit coordinators will be responsible for uploading the data and generating queries. This data is linked to the patients’ record system. In order to make data entry comprehensive a patient register was developed to capture patient information.
The database has a provision for entering information for a new patient and for viewing or modifying patient records. The patient management system will complement the manual filing system for paediatric patients.
Most importantly, the system will generate patient lists and reports through the query analysis. The system has a mask for diagnosis, treatment, medical drugs and surgery.
The drop-down lists on diagnosis and treatment including surgery will hopefully reduce the number of errors in data-entry. Through the query system reports and patient lists can be generated and used for setting appointments, follow-ups and referral of patients thereby strengthening coordination.
The SCB marketing department was involved in the branding design for the project vehicle and signage for SKH children’s eye unit. The branding and signage will improve accessibility and raise awareness on the project.