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This accessibility statement applies to

IAPB is committed to providing a site that should conform to the standards stipulated by the Web Accessibility Initiative, and we are continually seeking to make improvements. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Website accessibility

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • some pre-recorded videos do not have captions and most videos do not have audio descriptions
  • maps powered by Google Maps in our members directory and events calendar are difficult to navigate via screen reader
  • the language selection menu isn’t currently accessible using a keyboard

Feedback and contact information

If you need information on this website in a different format like accessible PDF or large print, please write to: [email protected]

We’ll consider your request and get back to you.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected].

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us.

Technical information about this website’s accessibility

IAPB is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images over time. When we publish new content we’ll make sure our use of images meets accessibility standards.

Some PDFs published after 23 September 2018 aren’t currently structured in accessible format. This fails WCAG 2.1 success criterion 4.1.2 (name, role value). We plan to make all documents published after 23 September 2018 accessible and also any future documents that we publish will be accessible.

Google Maps are used within our Member Directory and Events Calendar. We are aware that some aspects of Google Maps are not accessible using a keyboard. This fails WCAG 2.1 success criterion 2.1.1 (keyboard). As an alternate to using the member map we also list our member directory below the map. Where maps are used to illustrate the location of our members or events, we also list address details on the page. If you would like us to provide directions in an alternate format, please contact us.

The language selection menu in the navigation bar is currently not operable using a keyboard. This fails WCAG 2.1 success criterion 2.1.1 (keyboard). We have made our translation service provider aware of the issue and they will be releasing a fix for this within the next 2 weeks.

Content that’s not within the scope of the accessibility regulations

Some PDFs or other documents published before 23 September 2018 on our website that aren’t essential to providing our services aren’t fully accessible. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

We do not plan to add missing captions or audio descriptions to pre-recorded published before 23 September 2020. The accessibility regulations do not require us to fix pre-recorded videos published before 23 September 2020.

Preparation of this accessibility statement

This statement was prepared on 1st October 2020. It was last reviewed on 1st October 2020.

This website was last tested on 1st October 2020. The test was carried out by Optima Design.

A full and thorough test was carried out on all aspects of the website using a variety of methods and tools including screen reader technology (VoiceOver), keyboard only control, W3C Validator tool, WAVE browser plugin and Microsoft’s Accessibility Insights.

Each page template was checked, in a variety of browsers including Chrome, Safari and Firefox, against success criterion for both WCAG 2.1 A and WCAG 2.1 AA standards using the above tools.

Where one page template was used to output multiple pages (e.g. news pages), a wide selection of pages were also checked to ensure compliance with the standards.